EXCHANGES & RETURNS
Returns are accepted within 30 days of receipt. If 30 days have gone by since you received your order, unfortunately we can’t offer you a refund or exchange. All items must be sent back to us within 30 days of receiving your order.
To be eligible for a return, your item must be unworn and in the same condition that you received it. It must be in the original packaging with tags. HOUSE of HÉROS reserves the right to deny a refund if the merchandise does not meet these policy requirements.
Original shipping costs will not be refunded.
Exchanges & Returns
To process a return or exchange, please click on the below button and follow the steps to complete your return or exchange and receive your return shipping label.
Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please allow 10 to 14 days for processing your return.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
Products marked as 'Final Sale' cannot be returned or exchanged.